FAQ

All the answers you need for optimal use of anyoption™

TRADING

  • What is a Binary Option?
    • A binary option, also referred to as a digital option or a fixed return option, is an option in which payout is determined at the onset of the contract. It pays a fixed amount of cash if the option expires in-the-money, independent of themagnitude by which the price of the underlying asset moves. anyoption™ offers you a 65%-71% payout when the option expiresin-the-money, and a 15% return if the option expires out-of-the-money. The option cannot be sold before its expiration. Close
  • What is an Underlying Asset?
    • A commodity, index, stock, currency pair or any other financial asset that constitutes the basis for creating an option. Close
  • What is a Call Option?
    • An option that provides the holder with a profit when the underlying asset increases in price compared with the level it was purchased at. Close
  • What is a Put Option?
    • An option that provides the holder with a profit when the underlying asset depreciates relative to the purchase level. Close
  • What is the investment amount?
    • The amount of money invested in an option. Close
  • How to invest?
    • To invest, you need to select an asset and an expiry time. A default investment amount is offered, and you can change it if you prefer. Choose “Call” or “Put”, according to your prediction of the asset’s direction, and your investment will be immediately processed. Close
  • What return will I get for a successful investment?
    • A successful investment will result in a guaranteed return indicated on the site for the underlying asset that you selected. In the event that the option expires out-of-the-money, you will get a 15% refund of your investment amount. Close
  • What return will I get in the event that the option expires out-of-the-money?
    • In the event that the option expires out-of-the-money, your account will be credited automatically with 5-25% of the original investment amount. For example, if you invested $1,000 in a Nasdaq Call option, and at the time of expiry the level was lower than that at which you made the investment - you will automatically receive a refund of $150. Close
  • What is the difference between All Or Nothing Options and anyoption™ product?
    • In some commercial banks, traders can price for individuals a personalized binary option, where the individual can either get certain agreed return or lose all of his/her investment. In anyoption™ the return in case of in-the-money expiry is agreed in advance (65-71%) and on top of it there is a guaranteed 15% refund in case the option expired out-of-the-money. Close
  • I tried to invest an amount for a single option, but received an error message telling me I exceeded maximum investment amount. What should I do?
    • The maximum investment amount you see is predicated upon various factors. However, multiple options may be purchased, one following the other, at a higher and basically unlimited accumulated amount. If you wish to purchase options for greater amounts, you will have to purchase an option at the maximum amount, and then purchase an additional option, and so on. Close
  • What are the levels displayed in the trading boxes?
    • Level - the quoted price for an option of an underlying asset. The level changes and is updated frequently according to different parameters that anyoption™ proprietary algorithms take into account. The levels we present in the trading boxes are those at which anyoption™ is willing to sell options, and are not the real time market levels. For more details about how expiry levels are determined click here . Close
  • What is the expiry level?
    • The expiry level is the level of the underlying asset at the time of expiry of the asset according to Reuters. This is the determining level if the option has expired in-the-money or out-of-the-money. A different expiry level is determined for each underlying asset. The calculation of the expiry levels is detailed click here . Close
  • What is the expiry time?
    • The expiry time is the time and date at which an option expires. Close
  • What is the difference between purchasing options in anyoption™ and buying put and/or call options in the stock market?
    • The options available in anyoption™ are binary options (see definition above). They are different to standard (vanilla) option chains that are offered by stock exchanges. The latter typically have longer expiry dates, significantly fluctuating yields, and can be sold before expiry. Binary options have a fixed return and are offered for different expiry points from the end of an hour to the end of a month. Close
  • What is the meaning of the colors for the levels on the trading floor?
    • The colors indicate the direction of trading relative to the previous trading day. Green indicates a higher level than the anyoption™ expiry level for the previous day's trading. Red indicates a lower level than the anyoption™ expiry level for the previous day's trading. Close
  • What is the time zone of the expiry time?
    • The site's trading hours and expiries time are shown according to your PC's time zone. Close
  • Are the profits taxable?
    • anyoption™ customers are responsible for their taxation liabilities, if any, at their place of residence. See our general terms for more details. Close
  • Why can't I invest?
    • All our assets are available during market trading hours. Outside market trading hours, the asset will be displayed in anyoption™ but will be marked as disabled. On rare occasions, investments are not available for certain assets owing to technical reasons. Usually these problems are quickly resolved, and you may try again shortly. Other than this, you will not be able to invest if you have insufficient funds in your account. Close
  • Where can I view the precise trading hours of each asset?
    • A detailed list of all our available assets, their description, expiry times, symbol and trading hours is presented in the  Asset Index . Close

DEPOSITS AND WITHDRAWALS

  • What are my deposit options?
    • A deposit may be made with Visa, American Express and MasterCard cards, several debit cards or by a bank transfer. For full details please see our Banking page Close
  • Which currencies can I use in My Account?
    • US Dollars, Euros or Pounds Sterling may be used in the account. Please note that you cannot change your currency selection after registration. Close
  • Is there a minimal withdrawal amount?
    • No. There is no minimal withdrawal amount. However, anyoption™ provides you with one withdrawal per month that is exempt from commission fees. Beyond that, every additional withdrawal will be charged a fee of 30 USD/25 EUR/20 GBP. Prior to carrying out your withdrawal request you will be asked to send us identifying papers. For full details see. Banking. Close
  • How can I withdraw my profits?
    • To withdraw money from your anyoption™ account, please login to the account, click on "My Account">"Withdraw" and follow the instructions. For full details see Banking. Close
  • Must I make a deposit in order to register?
    • No deposit is required and no credit/debit card details are required in order to register for the site. Close
  • What does Reverse Withdrawal mean?
    • Even if your withdrawal request is being processed, you will still be able to discontinue the withdrawal and return the money to your account in anyoption™. The reverse withdrawal option is especially useful when you do not have sufficient funds in your account, but you wish to undertake other activities. When you discontinue the withdrawal of funds from your account, they will be available immediately in the account. In order to discontinue the withdrawal, login to your account in anyoption™ and click on My Account > Reverse Withdrawal button. A screen will open automatically, showing all your withdrawal requests that are still being processed. Select the withdrawal request to be reversed and click on "Submit". Close
  • Why can't I request a wire withdrawal?
    • anyoption™ makes every effort to enable all withdrawal methods. However, anyoption™ reserves the right to execute withdrawals by other means, such as credit/debit cards. Close
  • How can I cancel withdrawals?
    • In order to cancel a withdrawal please login to your anyoption™ account. Go to My Account > Reverse withdrawal and follow the instructions. Close

My Account

  • What should I do if I have forgotten or misplaced my password?
    • If you have forgotten your password, press "Forgot password?", on the Homepage by the login button, fill in the form that opens, and press "Send". Your password will be sent to the email indicated in the form as long as it matches the original address that was provided when you registered. If you have forgotten your username, please contact our Customer Services team by phone or by email: support@anyoption.com Close
  • Where can I view my transactions history?
    • All your deposits. withdrawals and investments history can be viewed in the My Account section. Just login to your account and select the information you wish to view. Close
  • Why can't I see an asset?
    • The assets displayed by default in the home page are 4 popular and active options. If a certain asset in not displayed in the home page, then you can find it in the drop-down menus. A different easy way to search available assets is by clicking on the  Asset Index , a page in which all assets, expiry times and trading hours are detailed. Close
  • How can I update my personal details?
    • You can update the information in My Account>Personal Details or contact us by email support@anyoption.com Close

TECHNICAL

  • Do I have to download any software in order to trade in anyoption™?
    • No. All you need to do in order to invest in anyoption™ is to register and deposit. No download is required. Close
  • How do I change my language?
    • You can easily change language at any time by going to the languages drop-down menu on the homepage. When logged in, you will view the site in the same language you selected when you opened your account. If you want to change this selection please contact Customer Services. Close

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